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Self-learning CX solutions the smart way to stay ahead of the game
South African customers are no longer happy with just a friendly greeting and a broad smile from across the counter. By Angelique Miller,...
Angelique Miller
Jan 163 min read
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Illuminate the internet "Black Box" for transformed trouble-shooting.
South Africa is at the tail-end of a bumper holiday season spurred by the nation’s 12 million e-commerce users who are expected to almost...
Andé Kock & Rachelle Coetzee
Jan 142 min read
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Make multi-factor authentication your personal cybersafety new year’s resolution
With South Africa’s Information Regulator on record as saying the country suffered at least 150 data breaches a month in 2024, South...
Roger Britz
Jan 72 min read
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Transforming safety with smart cameras
Most of us grew up thinking good security amounted to an alert man at a boom. Today, security is no longer just about being watchful. It...
Wesley Rostoll
Oct 30, 20243 min read
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